Best Support for an already excellent rig...
Purchased my third Bank Robber Chest Rig. By chance one of the cord-locks arrived broken and unrepairable. To get to the point, Patrick in customer support not only insured I would receive a replacement after insuring that no fix was possible, he also responded to my casual mention that I was missing rig pieces to complete two of the there three BRCRs which I foolishly did not even search the site for. For his thoughtful prompt, I found the items I needed that are back-ordered at other vendors and now can complete the rigs so I can wear one; he also insured the replacement cord-lock would be included. My point is I felt so well taken care, and that matters to me. My appreciation to Patrick and Spiritus Systems not only for the quality and utility of their products but for the friendliest and supportive and thoughtful customer service one could hope for.